Store Operations Supervisor - Retail & Customer Service Leadership

Electronic City Indonesia · 📍 Tangerang Selatan, Banten · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 6,000,000 - 9,000,000
Electronic City Indonesia is looking for a dynamic and experienced Store Operations Supervisor to lead our retail team. This role is crucial in ensuring smooth operations, enhancing customer satisfaction, and driving sales growth. If you are passionate about retail and customer service, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Oversee daily store operations to ensure smooth and efficient functioning.,Manage and train a team of store staff to maintain high service standards.,Monitor sales performance and implement strategies to meet and exceed targets.,Handle customer inquiries and complaints professionally and effectively.,Ensure compliance with company policies and procedures.,Conduct regular inventory checks and manage stock levels.,Organize and participate in store promotions and events.,Maintain a clean and organized store environment.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience in retail or customer service operations.,Proven track record of leading and managing a team.,Strong leadership and communication skills.,Excellent problem-solving and decision-making abilities.,Knowledge of retail operations and customer service best practices.,Ability to work well under pressure and meet tight deadlines.,Familiarity with POS systems and retail software is a plus.,Bachelor's degree in Business Administration, Retail Management, or related field is preferred.

🛠️ Keahlian

Retail OperationsTeam LeadershipCustomer ServiceSales ManagementInventory ManagementPOS SystemsEvent PlanningConflict Resolution
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